Privacy Policy

Last updated: 30 January 2026

At Kristal Kinsela, we respect your privacy and are committed to protecting the personal information you share with us when you visit, connect, or engage with our services through this website.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have about your personal information. This policy applies to your use of https://www.kristalkinsela.com/ and all associated services on this site.

1. Information We Collect

We may collect and hold personal information about you when you interact with our site, including:

Contact information you provide via contact forms or email (such as name, email address, phone number)
Communications you send to us
Website usage data collected automatically through cookies or analytics tools (such as IP address, pages visited, time spent on the site)

You are not required to provide personal information to browse the site, but you will need to provide it if you choose to contact us or sign up for communications.

2. How We Use Your Information

We use the personal information we collect for purposes including:

Responding to your enquiries or requests
Delivering services, information, or content you ask for
Improving and personalising your experience on our website
Sending you updates or newsletters only if you have opted in

We will not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Legal Basis and Transparency

We handle your personal information in accordance with New Zealand’s Privacy Act 2020, which requires transparency about how we collect, use, store, and disclose personal information.

4. Cookies and Tracking

Our site may use cookies, pixels, and similar tracking technologies to collect non-identifiable usage data. This helps us understand how visitors use the site so we can improve the content and functionality. You can choose to disable cookies through your browser settings, but this may affect your use of some features on the website.

5. Data Security and Storage

We take reasonable steps to protect the personal information you provide from misuse, interference, loss, and unauthorised access or disclosure.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100 percent secure. If a privacy breach occurs, we will respond in accordance with legal requirements.

6. Sharing Your Information

We do not share your personal information with third parties except:

With service providers who help us operate the website or deliver services (for example, email delivery platforms)
If required by law or to protect our legal rights

If any personal information is transferred outside of New Zealand for processing or storage, we will do so in a way that is consistent with applicable privacy laws.

7. Your Rights

You have the right to access the personal information we hold about you, request correction of any errors, or ask us to delete it, subject to legal obligations. To exercise your rights, please contact us using the details below.

8. Contact Us

If you have questions about this Privacy Policy, want to review your information, or wish to correct details we hold about you, you can get in touch with us at:

Email: kristal@kristalkinsela.com
Phone: +61 448 647 008

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the “Last updated” date at the top.